Privacy Policy


Last update: 1st October 2020

Thank you for showing your interest in Lince Crane. For us, at Lince Crane S.L. protecting your personal data is a priority. Moreover, we are aware that in order to use your personal data we must count with your approval.

Lince Crane S.L. respects and follows the current law surrounding data policy, and more specifically, the RGDP UE 2016/679 approved the 27th of April 2016, and La Ley Orgánica de Protección de Datos Personales y garantía de los derechos digitales (LOPD-GDG) 3/18 in Spain.

The present privacy policy aims to provide transparency about the personal data treatment and write down the aims we have as a company when collecting and using this data.

So, the following information confirms the conditions of use, limitations of responsibility and obligations which the webpage assumes and compromises to respect.

The company responsible for the treatment of personal data according to the RGDP is:


Lince Crane S.L.

Calle Goiri 31, 28039 Madrid, Spain

CIF: B87218715


Details of inscription in Madrid’s commercial register: Tomo 33184, Folio 40, inscripción 1 con hoja M-597105.

Please, do not hesitate to contact us if you have a question related to the present Privacy Policy.


In addition, Lince Crane S.L. reserves the right to modify the Privacy Policy in accordance to the present law whenever and it is for that reason that if you are a returning user, it is advised to revise the Privacy Policy often. However, any changes in our Privacy Policy will be communicated via e-mail to all those who have provided this data to us.


Lince Crane S.L. notes that even though as a company it tries its best to guarantee the safe keeping of the personal data, sometimes the Internet can have low security. It is for that reason, that if any user prefers to provide their personal data through e-mail or telephone, they will be able to.


How long will we keep your personal data?

Your personal data will only be kept under the general commercial periods. In order to be more transparent, the periosd of time are noted below:

– Accounting and fiscal motives: 6 years.

– Work motives: 10 years.

Moreover, in terms of marketing communications, even though the commercial relationship finishes, LINCE CRANE S.L. will still be keeping the personal data in order to send newsletters related to our products and services. As a user, you can always claim your rights and ask our company for this data to be removed through the webpage, e-mail or phone.

However, even if the periods of time listed above are the general ones, we will go through periodically our systems in order to erase that data that is not legally required for the company.


How can I claim my rights?  

You can access, change or remove your personal data. You can ask the company to stop using this data, and obtain transparent information about how it has been used. All of this can be done by contacting our email

According to the current law, you have:

– The right to access your personal data.

– The right to change or remove this personal data.

– The right to limit the conditions of use of this data.

– The right to cancel the use of this data.

– The right to move your personal data to another company.


The right to claim to AEPD (Agencia Española de Protección de Datos)

If you feel that your rights have not been respected, you can contact us to or claim your rights at AEPD (Agencia Española de Protección de Datos).


Which personal data categories do we use?

  • Identification date
  • Name
  • Surname
  • Personal or company identification number
  • Address
  • E-mail
  • Phone
  • Commercial data
  • Economic data
  • Account number
  • Card number

*LINCE CRANE S.L. does not treat specially protected data.


For what will your data be used?

  • Commercial information regarding our products or services, related to the audiovisual industry.
  • Planning of total cost of product/ service (including cost of shipping and VAT).
  • Communication via email or phone with potential clients that have shown interest in a product/service.
  • Management of data of people working in the company (HR).

Your personal data will never be given to third parties, only in the case of:

  • Logistic companies (in the case of shipping a product to a client)
  • External companies supporting Lince Crane S.L. with accounting and legal issues.
  • Legal obligations.


Users and conditions

The access to the webpage attributes the condition of USER to anyone accessing it. The user, in this case, by the mere act of accessing the website accepts the terms of use and privacy policy. If the USER does not want to accept the terms of use and privacy policy, he/she should not use the webpage.


Pre-contractual, contractual and billing stage

Lince Crane S.L. will only obtain the essential personal data to be able to give the user an efficient answer to the request. The personal data required at this stage will be: name and surname, company data (if required), address, contact details, signature and payment details.

  • Pre-contractual stage
  • The user will be asked to give the name, the address of the Company/user and the contact details, in order to process the request and analyse the shipping costs and VAT to be applied on the product.
  • Contractual stage
  • Once the contact has been established between the user/ company, a contract will be signed by the user. In this case, if the product is going to be sent, the name, address and contact details will be given to the logistics company.
  • Billing
  • In terms of payment, it will be done by bank transfer. The terms and conditions of sale can be read on the separate document. In this case, the required personal data will be the companies/user bank details.
  • The data marked with an asterisk (*) will be obligatory. In the case of this obligatory data not being filled in or given, the company LINCE CRANE S.L. will not be able to process the request.


Contact form

  • In the contact form, the personal data required will be the name and contact details of the user or company. In this way, Lince Crane S.L. will be able to process the request and get back with the requested information.

*The data marked with an asterisk (*) will be obligatory. In the case of this obligatory data not being filled in or given, the company LINCE CRANE S.L. will not be able to process the request.


Personal data and marketing communications

  • In the case of filling in the data at your newsletter section, your personal data will be used for marketing communications and newsletter. The personal data required in this will be your name and contact details.

This will be based on the legal article 61 RGPD and 21.1 and 21.2 LSSI-CE.

*The data marked with an asterisk (*) will be obligatory. In the case of this obligatory data not being filled in or given, the company LINCE CRANE S.L. will not be able to process the request.


Hyperlinks (social media)

As a service for our users, our webpage contains hyperlinks to other sites that are not operated and do not belong to LINCE CRANE S.L. For that reason, LINCE CRANE S.L. does not guarantee and is not responsible of the reliability, use and veracity of your personal data and contents of this sites. For that reason, you as a user, should take into account that the privacy policy of this sites will differ from the one at LINCE CRANE S.L. In the case of our webpage, it will contain hyperlinks to Instagram, Facebook and Linkedin.


Cookie Policy

The use of our webpage is voluntary. Visiting our website does not force the user to give any personal details. However, like many other websites, we collect data from your browser when you visit us. This can include data like your IP address, browser type, browser version, sites visited in our web, day and time of your visit, location, session time, etc.

In this case, the external collaborators we work with will have access to the above data through the use of cookies.

Cookies are the technical means for the traceability and monitoring of the website’s navigation. There are small text files written on the users computer. This can affect the users privacy. Lince Crane S.L. will analyse this data through statistics and will use the cookies to recognize when the user visits again the website. Anyway, the user can set up their browser and adjust it not to allow the use of cookies. Lince Crane is aware of the importance of data protection and the privacy of the user. Please visit the Cookies Policy on our website to know more.